Branch Operational Support Specialist - Jakarta Selatan

Join PT Lesca Gadai Premier as a Branch Operational Support Specialist and play a pivotal role in ensuring smooth, efficient branch operations in Jakarta Selatan. This position is ideal for detail-oriented professionals who thrive in dynamic administrative environments. As a Branch Operational Support Specialist, you will be the backbone of our branch operations, ensuring that everything runs seamlessly from day to day.

At PT Lesca Gadai Premier, we are committed to providing exceptional service to our customers. Our branches are the face of our company, and we need dedicated professionals like you to support our team members and ensure that our customers receive the best possible experience. This role offers a unique opportunity to grow within a well-established company with a strong reputation in the financial services industry.

📋 Tanggung Jawab Pekerjaan

• Assist branch managers in overseeing daily branch operations, including staff scheduling, inventory management, and customer service.
• Coordinate with the finance department to ensure accurate and timely processing of transactions.
• Manage branch documentation, including customer records, loan agreements, and financial reports.
• Support the implementation of new processes and procedures to improve branch efficiency.
• Provide administrative support to the branch team, including handling customer inquiries and resolving issues.
• Collaborate with other departments to ensure seamless integration of branch operations with the company's overall goals.
• Monitor branch performance metrics and provide regular reports to the branch manager.
• Ensure compliance with company policies and regulatory requirements.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administration, or a related field.
• Minimum of 2 years of experience in administrative or operational support roles, preferably in a financial services or retail environment.
• Proficient in using Microsoft Office Suite, including Excel and Word.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with financial services and retail operations is a plus.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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