B2B Order Administrator - Sensatia Botanicals (Bali)

Join Sensatia Botanicals, a leading name in natural wellness products, as a B2B Order Administrator in the heart of Bali. This role is perfect for detail-oriented professionals who thrive in fast-paced environments and are passionate about ensuring seamless order fulfillment for our valued B2B clients. In this role, you'll be the backbone of our operations, handling everything from order processing to customer service, all while using tools like Salesforce and QuickBooks.

Sensatia Botanicals is more than just a company; it's a community dedicated to natural wellness. Our products are crafted with care and expertise, and we're committed to sustainability and ethical practices. As a B2B Order Administrator, you'll play a crucial role in maintaining our reputation for excellence. You'll be working in a dynamic environment where your hard work and dedication will directly impact our business growth.

📋 Tanggung Jawab Pekerjaan

• Process and manage B2B orders efficiently using Salesforce and QuickBooks.
• Coordinate with suppliers and logistics partners to ensure timely delivery and fulfillment.
• Provide exceptional customer service to our B2B clients, addressing their queries and concerns promptly.
• Maintain accurate and up-to-date records of all orders and customer interactions.
• Collaborate with the sales team to ensure smooth order processing and delivery.
• Monitor inventory levels and place reorders as needed.
• Participate in inventory audits and stocktakes to ensure accuracy.
• Stay updated with industry trends and best practices in B2B order management.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar role, preferably in the natural wellness or e-commerce industry.
• Proficient in using Salesforce and QuickBooks for order management and customer service.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and suppliers.
• Strong attention to detail and the ability to work accurately and efficiently in a fast-paced environment.
• Familiarity with inventory management and logistics processes.
• Bachelor's degree in Business Administration, Commerce, or a related field.
• Fluency in English, both written and spoken.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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