Lead Receptionist

Pro Global Sentosa · 📍 Cengkareng · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 17.000.000 per month

Pro Global Sentosa is seeking a dynamic and professional Lead Receptionist to join our team in Cengkareng. As the Lead Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring a welcoming and efficient experience.

We offer a competitive salary package and a collaborative work environment. If you are passionate about hospitality and customer service, we would love to hear from you.

Join us and be part of a team that values excellence and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Greet and assist guests at the reception desk with a friendly and professional manner.
  • Handle guest inquiries, reservations, and check-ins/check-outs efficiently.
  • Manage front desk operations, including key card access and room assignments.
  • Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.
  • Maintain a clean and organized reception area.
  • Monitor and report any security or maintenance issues.
  • Train and mentor junior receptionists.
  • Ensure compliance with company policies and procedures.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum 3 years of experience as a Receptionist or similar role in the hospitality industry.
  • Proven track record of excellent customer service skills.
  • Strong communication and interpersonal skills.
  • Fluency in both English and Indonesian.
  • Basic computer skills, including proficiency in office software.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Valid ID and work permit (if applicable).
  • Previous experience in a leadership role is a plus.

    • 🛠️ Keahlian

    Customer ServiceCommunicationMultilingualProblem SolvingTeam LeadershipTime Management
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